Quality Officer – Partnerships (Post Ref: NU6625)

The postholder will support the work of the Quality Office and the University as a whole and in particular the work of the Collaborative Provision Unit in respect to franchise and validation work.

Duties will include validation processes, , managing the established quality systems and servicing of a major committee

To be responsible for communication with partners with respect to University programme development, being proactive in obtaining information from academic departments.

 To arrange and attend partner assessment panels, where necessary, and provide guidance on regulations, policies and procedures in support to the Chair of the Panel.

To provide authoritative guidance to partners on University expectations around student representation, student feedback and university policies and procedures.

To undertake travel to partners as part of the audit work covering student ID and attendance checks

Responsible for the good practice in the administrative procedures and processes of the Quality Office and be instrumental in the development and implementation of good practice where appropriate.

Responsible for monitoring records of validation and review events and in the implementation and tracking of action points

Candidates should have experience of working in a Quality Assurance role within a higher education sector or a customer-focused administrative environment within the higher education sector or transferable field. Aptitude to create and interrogate databases. Excellent communication, customer service and organisation.

Experience of taking minutes and notes and organising all elements for meetings. Good organisational skills and attention to detail as well as able to work well in both a team and on their own and experience of office packages

Informal enquiries about this opportunity are very welcome. Please contact John Lahiri, Head of Admissions, at m.harris-hill@newman.ac.uk, to discuss the role further.

Further details about this role are available from: recruitment@newman.ac.uk.

• Quality Officer – Partnerships (PDF – 342KB)

(Please note that CVs are not accepted as part of the application process unless explicitly stated).

Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities.