{"id":442,"date":"2026-06-25T12:14:29","date_gmt":"2026-06-25T11:14:29","guid":{"rendered":"https:\/\/newman.ac.uk\/jobs\/?post_type=job&#038;p=442"},"modified":"2026-06-25T12:15:40","modified_gmt":"2026-06-25T11:15:40","slug":"student-systems-support-officer-post-ref-nu4526","status":"publish","type":"job","link":"https:\/\/newman.ac.uk\/jobs\/job\/student-systems-support-officer-post-ref-nu4526\/","title":{"rendered":"Student Systems Support Officer (Post Ref: NU4526)"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"margin-top:0;margin-bottom:40px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);min-height:100px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-dark-blue-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-b7bffe56 wp-block-cover-is-layout-constrained\"><h1 class=\"wp-block-post-title\">Student Systems Support Officer (Post Ref: NU4526)<\/h1><\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-blue-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-f611be13 wp-block-group-is-layout-constrained\" style=\"border-width:2px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-f44fb481 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-5-font-size\" id=\"closing-date\">Closing date:<\/h2>\n\n\n\n<div class=\"wp-block-newman-date-selector\"><time datetime=\"2026-07-09T14:47:00\">9 July 2026<\/time><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-5-font-size\" id=\"interviews\">Interviews:<\/h2>\n\n\n\n<p>30 July 2026<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-5-font-size\" id=\"salary\">Salary:<\/h2>\n\n\n\n<p>\u00a328,031 &#8211; \u00a331,236 per annum<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-5-font-size\" id=\"full-part-time\">Full\/Part time:<\/h2>\n\n\n\n<p>Full-time<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-5-font-size\" id=\"hours-per-week\">Hours per week<\/h2>\n\n\n\n<p>37<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button has-custom-width wp-block-button__width-100\">\n\t\t\t<a class=\"wp-block-button__link wp-element-button button\" href=\"https:\/\/emea.dcv.ms\/dAQWSFB3vt\" rel=\"noreferrer noopener\" target=\"_blank\"><span>Apply now<\/span><\/a>\n\t\t<\/div><\/div>\n\n\n\n<div class=\"wp-block-newman-tab-container\" style=\"--tab-color:#002c4b\"><div class=\"tab-container\" data-tab-container=\"true\"><div class=\"tab-header\"><div class=\"tab-list\" role=\"tablist\"><button id=\"tab-overview-575acc45-0\" role=\"tab\" class=\"tab has-secondary-font-family\" aria-controls=\"panel-overview-575acc45-0\" data-tab-id=\"overview-575acc45-0\">Overview<\/button><button id=\"tab-job-description-575acc45-1\" role=\"tab\" class=\"tab has-secondary-font-family\" aria-controls=\"panel-job-description-575acc45-1\" data-tab-id=\"job-description-575acc45-1\">Job description<\/button><button id=\"tab-benefits-of-working-here-575acc45-2\" role=\"tab\" class=\"tab has-secondary-font-family\" aria-controls=\"panel-benefits-of-working-here-575acc45-2\" data-tab-id=\"benefits-of-working-here-575acc45-2\">Benefits of working here<\/button><button id=\"tab-certifications-575acc45-3\" role=\"tab\" class=\"tab has-secondary-font-family\" aria-controls=\"panel-certifications-575acc45-3\" data-tab-id=\"certifications-575acc45-3\">Certifications<\/button><\/div><\/div><div class=\"tab-content\" data-tabs-content=\"true\">\n<div class=\"wp-block-newman-tab\" id=\"panel-overview-575acc45-0\" role=\"tabpanel\" aria-labelledby=\"tab-overview-575acc45-0\" data-tab-panel=\"true\" data-tab-id=\"overview-575acc45-0\" aria-hidden=\"false\"><div class=\"tab-block-content content\">\n<p class=\"has-5-font-size\">Birmingham Newman University are seeking an enthusiastic, committed and proactive individual to join a small but growing student systems development team. As Student Systems Support Officer you will have a key role in supporting the processing, testing and training of the University\u2019s student information system (currently Tribal SITS), ensuring that the system meets operational requirements and responds to emerging institutional needs and opportunities. Other areas of responsibility will include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>support the maintaining and running of processes related to the application, enrolment and ongoing activities of the student lifecycle, working in collaboration with colleagues across the University in order to ensure our excellent student experience is maintained;<\/li>\n\n\n\n<li>user testing new developments and changes on student information system such as enrolment, re-enrolment, module registration and graduation;<\/li>\n\n\n\n<li>dealing with errors and queries relating to the student database and identifying and resolving issues; and<\/li>\n\n\n\n<li>course code creation and maintenance.<\/li>\n<\/ul>\n\n\n\n<p>We want to hear from you if you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>have experience of working within the Higher or Further Education sector and a broad understanding of student lifecycle processes and how a student records system underpins them;<\/li>\n\n\n\n<li>possess excellent organisational, communication and interpersonal skills with a keen eye for detail;<\/li>\n\n\n\n<li>a track record of using your strong IT, logic and data skills to problem solve and identify and implement areas of improvement; and<\/li>\n\n\n\n<li>want to join a growing and successful University which has committed to make substantive investment in a five-year student records system transformation programme.<\/li>\n<\/ul>\n\n\n\n<p>Informal enquiries about this opportunity are very welcome. Please contact Stephen Farr, Deputy Head of Planning and System Development at <a href=\"mailto:s.farr@staff.newman.ac.uk\">s.farr@staff.newman.ac.uk<\/a>, to discuss the role further or Rachael Millichope, Head of Planning and Systems Development, at <a href=\"mailto:r.millichope@staff.newman.ac.uk\">r.millichope@staff.newman.ac.uk<\/a><\/p>\n\n\n\n<p>An application form and further details about this role are available from newman.ac.uk\/jobs. Please email your completed application form by the advertised closing date to: <a href=\"mailto:recruitment@newman.ac.uk\">recruitment@newman.ac.uk<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-newman-tab\" id=\"panel-job-description-575acc45-1\" role=\"tabpanel\" aria-labelledby=\"tab-job-description-575acc45-1\" data-tab-panel=\"true\" data-tab-id=\"job-description-575acc45-1\" aria-hidden=\"true\"><div class=\"tab-block-content content\">\n<p>To apply for this post, please complete and submit the application form at the following link:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/newman.ac.uk\/jobs\/wp-content\/uploads\/sites\/4\/2026\/06\/NU4526.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Student Systems Support &#8211; job description<\/a><\/li>\n<\/ul>\n\n\n\n<p><em>(Please note that CVs are not accepted as part of the application process unless explicitly stated).<\/em><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-newman-tab\" id=\"panel-benefits-of-working-here-575acc45-2\" role=\"tabpanel\" aria-labelledby=\"tab-benefits-of-working-here-575acc45-2\" data-tab-panel=\"true\" data-tab-id=\"benefits-of-working-here-575acc45-2\" aria-hidden=\"true\"><div class=\"tab-block-content content\">\n<p>Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities.<\/p>\n\n\n\n<p><a href=\"https:\/\/newman.ac.uk\/jobs\/staff-benefits\/\"><strong>Staff Benefits<\/strong><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-newman-tab\" id=\"panel-certifications-575acc45-3\" role=\"tabpanel\" aria-labelledby=\"tab-certifications-575acc45-3\" data-tab-panel=\"true\" data-tab-id=\"certifications-575acc45-3\" aria-hidden=\"true\"><div class=\"tab-block-content content\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"640\" data-id=\"32\" src=\"https:\/\/newman.ac.uk\/jobs\/wp-content\/uploads\/sites\/4\/2025\/05\/s960_Disability_Confident_Employer.webp\" alt=\"disability confident employer logo\" class=\"wp-image-32\" \/><\/figure>\n<\/figure>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button has-custom-width wp-block-button__width-100\">\n\t\t\t<a class=\"wp-block-button__link wp-element-button button\" href=\"https:\/\/emea.dcv.ms\/dAQWSFB3vt\" rel=\"noreferrer noopener\" target=\"_blank\"><span>Apply now<\/span><\/a>\n\t\t<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Closing date: Interviews: 30 July 2026 Salary: \u00a328,031 &#8211; \u00a331,236 per annum Full\/Part time: Full-time Hours per week 37<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-442","job","type-job","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/newman.ac.uk\/jobs\/wp-json\/wp\/v2\/job\/442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newman.ac.uk\/jobs\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/newman.ac.uk\/jobs\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/newman.ac.uk\/jobs\/wp-json\/wp\/v2\/media?parent=442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}