E-Learning

E-Learning provides support to students, tutors and other staff with using E-Learning systems at Birmingham Newman University.

Here are some of the things we can help you with:

• Finding your way around our Virtual Learning Environment (Moodle)
• Submitting to an assignment on Moodle – make sure you contact us in plenty of time before the deadline
• Fixing errors related to any similarity report (Turnitin) created for an assignment you submitted on Moodle
• Creating a digital resource like a video or narrated PowerPoint presentation or fixing tricky things in a Microsoft Word document like sections and page numbering
• Fixing problems with your attendance mobile app on your phone if this is not working (SEAtS). If your attendance has been recorded incorrectly for past lessons, you need to ask the tutor who taught you to resolve this in SEAtS

You can get help from us my emailing us your question or problem. We always try to get back to you as soon as we can and aim to respond to all calls within 24-hours but this may take longer in particularly busy periods like September and October.

For more complicated problems, for example, where you want to make something digital like a video or narrated PowerPoint, you can email us to book an appointment with a member of our team.

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Contact

Our office hours are:

• 10am to 4pm: Monday to Friday

Our email address for all enquiries is: elearningservicedesk@newman.ac.uk.

For urgent requests, you can call us on 0121 387 4514